WE CARRY A LARGE INVENTORY OF USED COMMERCIAL EQUIPMENT THAT HAS BEEN SERVICED, TESTED AND (IF SPECIFIED IN THE LISTING) REFURBISHED. ALL USED EQUIPMENT IS SERVICED AND TESTED PRIOR TO BEING LISTED FOR SALE. THIS MEANS THAT OUR LISTING PHOTOS ARE CURRENT AND THAT IS HOW THE ITEM WILL LOOK WHEN YOU RECEIVE IT.
WE ALWAYS TRY TO PROVIDE THE MOST ACCURATE PHOTOS AND DESCRIPTIONS OF OUR ITEMS TO PREVENT ANY MISINFORMATION OR CONFUSION FOR OUR CUSTOMERS. IF YOU NOTICE SOMETHING MISSING FROM AN ITEM IN THE LISTING PHOTOS, PLEASE DON'T EXPECT IT TO BE THERE WHEN YOU RECEIVE IT. IF YOU HAVE ANY QUESTIONS REGARDING AN ITEM PLEASE REACH OUT TO US PRIOR TO PURCHASING OR MAKING AN OFFER. THIS MEANS WE DID NOT SERVICE OR TEST AN ITEM LISTED AS "UNTESTED" OR "AS-IS" NOR ARE WE IMPLYING THAT THEY WORK. WE ARE A DIRECT DEALER FOR MANY DIFFERENT COMMERCIAL EQUIPMENT MANUFACTURES.
WE OFTEN UPDATE OUR NEW DISPLAY ITEMS IN STORE AND SELL THE PRIOR DISPLAY MODELS LISTED AS "NEW OPEN BOX" AT A DISCOUNTED PRICE. THIS MEANS THAT THE ITEM IS NEW AND HAS NEVER BEEN IN USE BUT HAS BEEN REMOVED FROM FACTORY PACKAGING. ALL LISTING PHOTOS WE USE ARE THE MOST CURRENT TO ACCURATELY SHOW THE CONDITION OF OUR ITEMS LISTED FOR SALE. AGAIN, WE ARE A DIRECT DEALER FOR MANY COMMERCIAL EQUIPMENT MANUFACTURES. ALL LISTINGS DESCRIBED AS "NEW" MEANS YOU ARE PURCHASING A NEW ITEM IN FACTORY PACKAGING.
ANY ISSUES EXPERIENCED WITH NEW EQUIPMENT IS TO BE HANDLED DIRECTLY THROUGH THE MANUFACTURE. PLEASE MAKE SURE YOU UNDERSTAND THE SIZE AND WEIGHT OF THE ITEMS YOU ARE PICKING UP PRIOR TO PICKING UP. WE ARE NOT AND WILL NOT BE HELD RESPONSIBLE FOR ANY MISHANDLING OR DAMAGES DONE TO EQUIPMENT AND ITEMS ONCE THEY HAVE BEEN LOADED ON OR IN CUSTOMERS VEHICLE OR TRAILER BY OUR STAFF MEMBERS. PLEASE BE PREPARED AND BRING YOUR OWN STRAPS AND TRANSPORT MATERIALS. WE DO NOT HAVE OR PROVIDE STRAPS FOR CUSTOMERS TO SECURE THEIR ITEMS.
PLEASE UNDERSTAND THAT WE ARE NOT AND WILL NOT BE HELD RESPONSIBLE FOR THE WAY EQUIPMENT HAS BEEN HANDLED ONCE IT HAS LEFT OUR STORE OR WAREHOUSE. WE ARE NOT AND WILL NOT BE HELD RESPONSIBLE FOR ITEMS NOT FITTING IN YOUR BUILDING. YES, IF THE DESTINATION DOES NOT HAVE A LOADING DOCK OR FORKLIFT AVAILABLE. REGARDLESS OF HOW WELL WE SECURE OR CRATE ITEMS, THE ITEMS DO TRAVEL BETWEEN MULTIPLE WAREHOUSES AND TRUCKS BEFORE IT MAKES IT TO ITS FINAL DESTINATION. WE CANNOT CONTROL HOW THE ITEMS ARE HANDLED WITHIN TRANSIT AFTER THEY LEAVE OUR WAREHOUSE.
ALSO PLEASE PHOTOGRAPH THE DAMAGES PRIOR TO UNLOADING IF POSSIBLE AND BEFORE SIGNING. IF THE DRIVER DENIES ANY CLAIMS OR IS UNHELPFUL, SIMPLY ASK TO SPEAK THEIR DISPATCHER ON SCENE PRIOR TO SIGNING ANYTHING. HOWEVER, IT IS CRUCIAL FOR YOU TO FOLLOW THE PRACTICES STATED ABOVE IN ORDER FOR US TO ASSIST YOU FURTHER IN THESE SITUATIONS.
PLEASE MAKE SURE YOU DO YOUR DUE DILIGENCE PRIOR TO PURCHASING ANY ITEMS. OUR 48 HOUR RETURN WINDOW STARTS AS SOON AS THE ITEM LEAVES OUR STORE/ WAREHOUSE OR HAS BEEN DELIVERED TO YOU BY US. ALL EQUIPMENT IS DOCUMENTED IN DETAIL VIA PHOTOS AND VIDEOS PRIOR TO LOADING. WE WILL NOT RELEASE ANY ITEMS UNTIL THEY HAVE BEEN PAID IN FULL.
FINANCING: WE KNOW STARTING A BUSINESS OR UPGRADING EQUIPMENT CAN BE EXPENSIVE. WE WORK WITH MANY TRUSTED BANKS AND OFFER FINANCING OPTIONS TO OUR CUSTOMERS ON NEW AND USED COMMERCIAL EQUIPMENT. WE SERVICE, INSPECT AND EVEN REFURBISH A MAJORITY OF OUR USED EQUIPMENT.ALL USED EQUIPMENT IS TESTED PRIOR TO SALE AND EACH ITEM LISTING WILL SPECIFY THE EXTENT SERVICING THAT HAS BEEN DONE. WE WILL NEVER SELL A NON-WORKING OR UNTESTED ITEM UNLESS IT IS CLEARLY STATED IN THE LISTING AND ORIGINAL SALES INVOICE. PLEASE UNDERSTAND THAT EVEN USED EQUIPMENT THAT HAS BEEN REFURBISHED MAY HAVE IMPERFECTIONS. ALL OF OUR USED EQUIPMENT COMES WITH A "20 DAY GUARANTEE". OUR GUARANTEE IS ONLY APPLICABLE TO LOCAL EQUIPMENT SALES WITHIN A 50 MILE RADIUS FROM OUR STORE/ WAREHOUSE IN ELK GROVE VILLAGE, IL.
ONLY OUR OWN TRUSTED TECHNICIANS WILL SENT OUT BY US AFTER WE ARE INFORMED OF ANY ISSUES TO INSPECTED AND FIXED. WE WILL NOT REIMBURSE ANY REPAIRS DONE TO OUR EQUIPMENT BY ANY OTHER TECHNICIAN OTHER THAN OUR OWN WITHIN THE 20 DAY TIME PERIOD. THERE WILL BE NO CHARGES TO CUSTOMER FOR "GUARANTEE" REPAIRS DONE WITHIN THE TIME PERIOD ON OUR EQUIPMENT.
ANY SIGNS OF MISUSE, DAMAGE OR ABUSE ON OUR EQUIPMENT WILL VOID THE GUARANTEE IMMEDIATELY UPON INSPECTION. WE WILL ALWAYS TRY AND HELP ALL OF OUR CUSTOMERS WITHIN OUR MEANS AND POLICY TO ENSURE YOUR SATISFACTION. OUR 20 DAY GUARANTEE STARTS AS SOON AS THE ITEM(S) HAVE LEFT OUR STORE/ WAREHOUSE. THIS POLICY IS PUT IN PLACE TO PROTECT OUR BUSINESS AND OUR CUSTOMERS.
WE ARE A FAIR AND HONEST FAMILY OWNED AND OPERATED COMPANY WITH OVER 40+ YEARS OF EXPERIENCE IN THE INDUSTRY. WE HAVE NO INTENTIONS IN "TRICKING" OR "LYING" TO CUSTOMERS FOR FINANCIAL GAIN.
WE DO NOT CONDONE BAD BUSINESS PRACTICES. WE APPRECIATE EACH AND EVERY CUSTOMER THAT CHOOSES TO DO BUSINESS WITH US AND WE WILL ALWAYS TRY TO HELP AND ASSIST OUR CUSTOMERS WITHIN OUR POLICY AND MEANS. PLEASE FEEL FREE TO REACH OUT WITH ANY QUESTIONS YOU MAY HAVE.